Data Protection

1xbetmobi Privacy Policy — How Your Information Is Kept Safe

Your personal information is a trust you place in us. Learn exactly how it is collected, used, and protected — with full transparency.

Last Updated: 1 January 2026

Our Core Privacy Commitment

How 1xbetmobi Protects Your Data

SSL Encryption
Every data exchange on 1xbetmobi is secured with 256-bit SSL encryption. Your password and financial information are always stored in encrypted form.
Data is never sold
1xbetmobi never sells your personal information to third parties. Your data is used solely to improve our services and maintain security.
Minimal data collection
Only the information strictly necessary to provide our services is collected. 1xbetmobi never requests personal data beyond what is needed.
Secure Data Storage
Your information is stored on secure, internationally certified servers. Regular security audits and penetration testing are carried out.
Your Controls
You can view, correct, or request deletion of your information at any time. You are in full control of your data.
International Standards
1xbetmobi complies with international data protection regulations. Our privacy policy is reviewed and updated on a regular basis.

This Privacy Policy ("Policy") describes how 1xbetmobi ("we", "us") collects, uses, stores, and protects your personal information. By using our website or app, you are considered to have accepted this Policy.

Your privacy is our top priority. 1xbetmobi respects your information and will never misuse it. Reading this policy will give you a clear picture of exactly what happens with your data.

01 Introduction & Scope

1xbetmobi is an international online gaming platform. We provide Sports Betting, casino, and other gaming services to users in Bangladesh and beyond. This Privacy Policy applies to:

  • When you visit the 1xbetmobi website (https://1xbetmobi.onl)
  • When you download or use the mobile app
  • When you create an account or log in
  • When you contact our customer support
  • When you participate in any promotion or bonus

In this policy, "personal information" refers to any data that can be used to identify you, directly or indirectly.

02 What Information We Collect

1xbetmobi collects two types of information from you — what you provide directly, and what is gathered automatically while you use the platform.

2.1 Information You Provide Directly

Data Type Example When it's collected
Identity InformationName, date of birth, genderAt registration
Contact InformationEmail, phone, addressRegistration & KYC
Identity Verification InformationNID, passport numberDuring KYC Verification
Financial informationMobile Pay number, bank detailsAt the time of payment
Support ContactComplaints, chat logsIn support tickets

2.2 What is collected automatically

  • Device information: IP address, device type, operating system, browser
  • Usage Data: Pages visited, time spent, and buttons clicked
  • Transaction Data: Betting history, deposit and withdrawal records
  • Location Information: General geographic location (determined by IP)

03 How Your Information Is Used

1xbetmobi uses your information only for the following purposes:

1
Account management
Your information is used to create, manage, and secure your account. It is also required for login verification and two-factor authentication.
2
Payment processing
Financial information is used to process deposits and withdrawals accurately and to prevent fraud.
3
Service Improvement
1xbetmobi analyzes your usage patterns to improve its services. Analytics data is used to understand which features are used most.
4
Customer Support
Your information is used to provide accurate responses to your queries and complaints, and to resolve any issues.
5
Sending relevant offers
You will receive relevant bonuses and promotions based on your preferences and betting history. You can opt out of marketing emails at any time.
6
Legal Compliance
Your information is used for Anti-Money Laundering (AML) compliance, KYC verification, and reporting to licensing authorities.

04 Sharing Information with Third Parties

1xbetmobi does not sell your data. However, limited information may be shared with trusted partners to keep our services running:

  • Payment processors: Payment gateways such as Mobile Pay, Nagad, and Rocket receive the information necessary to process and verify transactions.
  • KYC Partner: Specialized companies may be used for identity verification.
  • Technology Service Provider: Cloud hosting, security, and analytics providers may access limited technical data.
  • Law enforcement agencies: We may be required to disclose information in response to a court order or valid legal process.
Important: We maintain strict data protection agreements with all third-party partners. They are not permitted to use your information for any other purpose.

05 Cookie Policy

1xbetmobi uses cookies on its website. Cookies are small text files stored in your browser that help enhance website functionality.

Cookie Type Purpose Duration Status
Essential Cookies Login session, security, language settings Upon session end Mandatory
Performance cookies Monitoring page load speed, error detection 1 Year Optional
Analytics Cookies Usage pattern analysis, service improvement 2 Years Optional
Preference cookies Remembering your language, theme, and personal settings 1 Year Optional

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working.

06 Data Retention Period

1xbetmobi does not retain your information indefinitely. Retention periods vary by data type:

  • Account Information: For the duration your account remains active, and for 5 years after closure.
  • Transaction Records: 5–7 years as required by legal obligations.
  • Customer Support Records: 3 years after case closure.
  • Marketing Information: Deleted immediately upon unsubscription.
  • Log files: Up to 12 months.

Once the retention period expires, your data is securely and permanently deleted.

07 Your Data Rights

As a 1xbetmobi user, you have several important rights over your own data:

Right to Access

You can request to know what information we hold about you. Contact support and we will provide it within 30 days.

Right to Rectification

If your information is incorrect or outdated, you can request a correction. Most details can be updated directly from your account settings.

Right to Erasure

Upon account closure, you may request deletion of all data beyond what we are legally required to retain.

Right to Restrict Processing

Under certain circumstances, you may request that the processing of your information be restricted, particularly during a dispute.

Right to Data Portability

You can receive your personal data in a machine-readable format, making it easy to transfer to another service.

Right to Opt Out of Marketing

You can opt out of marketing emails or notifications at any time. Simply click the unsubscribe link in any email or adjust your preferences in your account settings.

To exercise your rights: Email us at support@1xbetmobi.onl. We will respond within 30 days.

08 Security Measures

1xbetmobi uses multiple layers of security to protect your information:

  • 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
  • Firewall & Intrusion Detection: To prevent unauthorized access.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Regular Security Audits: Testing conducted by third-party experts.
  • Staff Training: All staff are trained in data protection.
  • Data Backup: Regular secure backups are maintained.

However, no transmission over the internet can be guaranteed to be 100% secure. Use a strong password to protect your account and never share it with anyone.

09 Children's Privacy

You must be at least 18 years old to register on 1xbetmobi. We do not knowingly collect personal information from anyone under the age of 18.

If we become aware that an account has been created by someone under 18 years of age, we will immediately close that account and delete all associated data.

If you believe a minor is using 1xbetmobi, please notify us at support@1xbetmobi.onl.

10 Privacy Policy Changes

1xbetmobi may update this Privacy Policy from time to time. When changes are made:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • For significant changes, a notification will be sent to your registered email address.
  • You will be notified of any changes when you log in to the platform.

Continued use of 1xbetmobi after any changes will be taken as your acceptance of the updated policy.

11 Contact Us

For any questions, complaints, or requests to exercise your rights regarding this privacy policy, please get in touch with us:

Email
support@1xbetmobi.onl
Response within 30 days
Live Chat
24/7 Support Available
For immediate assistance
Data Protection Officer: To reach our data protection team directly on privacy-related matters, write "Privacy Request" in the subject line of your email.

Play in a Safe Environment

Your data is fully protected at 1xbetmobi. Register today and experience world-class betting.

18+ | Play Responsibly | Your Data is Secure
বাংলা